WORKING @ OPTASERV

OptaServ is a fast growing and highly innovative Internet Service Provider, that specialises in Fibre Internet, Cloud infrastructure, Enterprise Connectivity and Mobile Data Management. Our focus is helping customers succeed online by leveraging technology to increase revenue. We are always looking for innovative minds to join the team.

Our culture encourages employees to take initiative, and proactively re-define their role in the company as they learn new skills and take on greater responsibilities. Space is also given to those who wish to innovate and contribute new ideas to the team.

AVAILABLE VACANCIES

We are looking for a medium to senior level Web Applications and Software Developer

who has the ability to work in a team of equally talented Developers but also has the discipline to focus on a project and get it done as fast and effective as possible without compromising quality. An Agile approach is taken in our development to maximize throughput and ensure the end result is as close to the business’ needs as possible.

OptaServ is one of South Africa’s biggest ISP’s and need Startrek-developers to join our team so that we can continue to do amazing and cool projects! FTM in the current market/climate is key!

The position is for a willing, enthusiastic and meticulous individual who will assist the Development Manager and the Development Team Members in realizing the vision of the Directors and the Company. It is necessary that the candidate has a unique and in-depth understanding of PHP, MySQL, Javascript (jQuery is preferable), and good XHTML practices. Above and beyond this, we’ll also take in consideration if you have skills in frameworks, especially Symfony 1.4 and/or 2.0, Linux Operating System, other database experience, and has a “think outside of the box” mentality and approach to problem solving and life in general.

Your day-to-day tasks may (and very well will) vary greatly, but will be rooted in the basics of Software Development. You will predominantly be required to develop front-end as well as backend systems using PHP, MySQL – PDO (Doctrine and Propel), jQuery and HTML. Development will be done on a Mac and will be rolled out to a Linux server.

You will also be required to challenge ideas, brainstorm with the team, come up with ideas on your own and in the group, develop proof-of-concepts and take projects from the start to finish and support them afterwards.

For any Software Developer looking for more experience in the cutting edge environment of running an ISP’s backend, frontend, financial and operational systems – this is a wonderful opportunity!

Skill & Knowledge Requirements

– PHP 5.4+
– XHTML and CSS Coding
– jQuery, AngularJS
– Mac Competent (or at least willing to migrate to Mac OS)
– Web services (REST and/or SOAP experience) – both consuming and publishing
– Completely fluent in English
– Good time management
– Minimum 1+ year experience

What You Will Be Responsible For

– Design (functional and technical) and implement from small to large scale solutions
– Make database changes to enhance performance and facilitate new products and systems
– Creatively solve problems both in database design and code design
– Learn new technologies and implement solutions through them
– Interact with third-party developers and/or companies with their technologies
– Brainstorming

We’re looking for some great people to help us deliver phenomenal and out of this world support to all of our clients via our various help channels, including our email ticketing system and over the telephone.

Please note that this position is for shift work, so, work hours will vary. Your own reliable transport is also required.

PLEASE NOTE: This job opportunity is based in Johannesburg

Attributes we are looking for:

        • – Enthusiasm and dedication

 

        • – Great communication skills

 

        • – Experience in IT Support

 

        • – Work well in a team

 

        • – Committed to Client Service Excellence

 

        • – Must be in the Gauteng area

 

        • – Technical experience with the following would be a plus: ADSL, 3G and LTE, Fibre, Email

Please take the time to fill in an electronic interview and upload your CV.

Skill & Knowledge Requirements

– Enthusiasm and dedication
– Great communication skills
– Experience in IT support
– Experience in Client Services
– Work well in a team
– Committed to Client Service Excellence
– Must be in the Gauteng area
– Technical experience with the following would be a plus: ADSL, 3G and LTE, Fibre, Email

What You Will Be Responsible For

Troubleshooting DSL, Fibre and Mobile Broadband Services, Voice Services, Web Hosting, Fixed Line Services (Installations, Faults, etc).

DESCRIPTION

OptaServ is on the prowl for a super savvy Outbound Sales Agent for our Johannesburg office.

If you are a spunky go-getter who’s a little left-of-centre, totally customer orientated and your sales game is on fleek, then you could be the one.

We need an outbound sales consultant with the gift of the gab, who can sell over the phone, and face-to-face. Our agent X will be required to hunt for leads, cold canvas, and engage with new customers, as well as farm leads off the existing data base.

Every call is a consultation, where you will need to find the best product to meet the potential client’s needs. Not every solution will be the same. You’ll need to know your onions so you can give them the best possible service.

Most importantly of all, you will need to be dedicated to giving the best damn after sales service in the land, so that our customers stay happy and we can continue to satisfy their every online need with future up sell and cross-sell opportunities.

REQUIREMENTS

– Grade 12 (Matric)

– 1 – 3 years telesales experience, preferably in an outbound scenario
– MS Office Advanced Skills
A strong understanding of:

– Cold Canvassing

– Closing Sales

– Targeting, Tracking and Measuring

– A strong consultative approach (matching needs with requirements)
– Managing and reporting on individual targets

– Ability to manage the sales process through strong pipe line skills:
– Hunting for new leads
– Farming existing leads

Ideal Requirements:

– 1-2 years face-to-face sales experience

– ICT industry exposure with sound knowledge of ISP services

– Account management experience

– Customer retention experience

– Pipe line reporting

Key Competencies:

– Excellent verbal and written communication skills (English)
– Self-motivated and self-disciplined
– Ability to work independently and within a team
– Time Management Skills
– Attention to detail
– Deadline & target driven